Virgin Digital Help: Online, Phone and Personal Support for Tech Related Problems
In case you have ever needed personal Tech support for any of your Computer or Gadgets, you may be happy to know that a new service Virgin Digital Support has been launched, providing various personal help to solve your Tech problems.
The new Tech support by Virgin allows any individual (without the need to be a current customer) to have personal assistance a chat coversation or a phone call away, with various packages provided to meet your personal need.
Virgin Digital Help begins with a free package that consists of downloading their PC check tool that scans your computer for any problems and includes many articles about common problems to help solve your tech issues. Premium packages are offered from £2.99-4.99 that grant an upgraded version of their software, personal chat support and a much larger library of helpful tech articles. It is important to note that any of these packages are on a month to month basis, so you are not signed for any long term contract.
If you prefer to speak with a live tech support Geek on the phone, there are attractive phone packages ranging from £6.99-24.99, which vary based on what Gadgets and Consumer Electronics you have in your home that you need support for.
For even higher end packages involving remote help or home visits, there are cool packages that range from £6.99-14.99 for remote support and different rates for hourly home visits.
Overall, Virgin has attempted to provide support pacakges for the various individuals that would meet any personal need. Moreover, the actual Geek personnel were trained to speak in non-geek language, so no matter how tech savvy you are, their assistance will hopefully take care of your issues. The only thing that they are not able to assist are TV, AV and Mac problems, but other than that, computers, music players, video game consoles, wireless networks and
additional peripherals are covered.